Privacy policy

Data Controller:

Contact details of the Data Controller:

• ESPACIO DELICIAS, S.L. with CIF B05384441 and registered office at Calle Las Mercedes 25, 5º, 4. 48930, Getxo.

Contact Data Protection Officer: privacidad@letsgocompany.com.

• SEE ENTRADAS, S.L.U. with registered office at c/ Alcalá, 54, 4 – Izquierda, 28014, Madrid and CIF B-88023833

ESPACIO DELICIAS, S.L and SEE ENTRADAS S.L.U are jointly responsible for the processing of personal data of those users interested in the provision of the ticket purchase service. Both parties have jointly determined the means and purposes of processing, in relation to the marketing of the Ticket Purchase Service, offered under the name ESPACIO DELICIAS, S.L. through this website.

Data:

What data do we process? To fulfil the purposes described below, we process identifying data (name and surname) and contact data (email, telephone number and postal address), as well as anonymised details about visitors to our website for aggregated statistics or reporting purposes.

Anonymised information is information that does not identify an individual person. It includes:

• Analysis information: refers to information we record about access to and use of the Website, including details of any computer used to access the Website (such as IP address, host and browser type), date and time of access, details of web pages visited and information downloaded.

• Profile information (if any): refers to the information you provide for your online profile, including your music preferences, entertainment preferences and region.

Purposes:

For what purpose do we process your data? Your data will be processed for:

• Sending, including by electronic means, commercial communications with offers, discounts, various promotional actions, as well as information on events and shows promoted by both joint controllers;

• Managing and responding to requests for consultation, information, complaints and claims.

Duration:

For how long do we process your data?

• We will process your data from the moment you formalize your registration and until the moment you decide to unsubscribe or cancel your subscription.
• The data collected to respond to requests for consultation, information, complaints and claims will be processed for the time necessary for their management.

Once the processing has been completed, the data will be kept for the limitation periods of the obligations that may arise from it.

Legitimation:

The legal bases for the processing of your data are consent and compliance with legal obligations.

Recipients:

a) Your data may be communicated to our service providers and to the companies organizing the events and shows promoted on our platform, in order to manage requests for consultation, information, complaints and claims. The organizing companies will be identifiable during the ticket purchase process.

b) Marketing of the LETS GO COMPANY Group.

We may communicate your data to our service providers and to the companies organizing the events and shows promoted on the platform for the management of requests for consultation, information, complaints and claims. You will be able to identify the organizing companies during the ticket purchase process.

Likewise, in the case of ESPACIO DELICIAS, S.L. the data will be communicated to the following companies:

• Kolfer Enterprises, S.L. B02956951 Calle Las Mercedes 25, 5º 4. 48930 Getxo
• Letsgo Theatre & Entertainment Enterprises, S.L. B95972816 Calle Las Mercedes 25, 5º 4. 48930 Getxo
• Letsgo Enterprise, s.l. B56907678 Calle Las Mercedes 25, 5º 4. 48930 Getxo
• Letsgo Oceans, S.L.B56804388 Calle Las Mercedes 25, 5º 4. 48930 Getxo

for the sending by any of them, including by electronic means, of commercial communications with offers, discounts, various promotional actions, as well as information on events and shows promoted by the Lets Go Company companies ( www.letsgocompany.com ).

c) Third-party marketing.

We will obtain your express consent to share your Personal Data with any company outside our group of companies for marketing purposes.

Specifically, we may share your Personal Data (limited to name, surname and email address) with [NETFLIX]. In such cases, both we and [NETFLIX] will request your consent for any processing of Personal Data, in addition to the sending of marketing communications by electronic means about their products and/or services. We recommend that you carefully read any clause and/or privacy notice provided by [NETFLIX] before providing your Personal Data.
Additional Personal Data and/or your consent.

Rights:

You may exercise your rights of access, rectification, deletion, opposition or limitation of processing, as well as request the portability of your data, by sending a written communication to the Joint Data Controllers through the contact details indicated above.

If you do not wish to receive commercial communications from the Joint Data Controllers, you may express your opposition or request to unsubscribe at any time by sending a request to the addresses privacidad@letsgocompany.com and privacidad@seetickets.com. Likewise, in each commercial communication you receive by electronic means, you will have a mechanism to unsubscribe or cancel your subscription.

Users have the right to file a claim with the Spanish Data Protection Agency ( www.aepd.es ) when they consider that the processing of their personal data infringes the applicable regulations.

Cookies:

We use our own and third-party cookies to make it possible to use the Website and the services offered, as well as to understand how our users interact with the Website and analyse their behaviour in order to display advertising related to their preferences based on a profile drawn up from their browsing habits, as detailed in our Cookies Policy accessible at https://eljuegodelcalamarexperience.com/politica-cookies